English frequently asked questions
Di Jessica1 autore15 articoli
- I HAVE A PROBLEM WITH MY SHIPMENT, WHAT SHOULD I DO?
- I HAVE TO CHANGE MY ADDRESS - MY ADDRESS IS WRONG
- WHAT TIME DOES THE COURIER DELIVER?
- DOES DELIVERY TAKE PLACE AFTER TELEPHONE NOTICE?
- I HAVE A PROBLEM WITH MY SHIPMENT, WHAT SHOULD I DO?
- I NEED TO REQUEST A REDELIVERY, HOW CAN I DO IT?
- NOT ALL THE PACKAGES IN MY PARCEL HAVE ARRIVED, WHAT SHOULD I DO?
- WHAT TO DO IF A PACKAGE IS DELIVERED DAMAGED?
- HOW LONG DO I HAVE TO WAIT FOR A DISPUTE OUTCOME?
- MY PARCEL HAS BEEN DAMAGED/LOST HOW CAN I REQUEST A NEW DELIVERY OR REFUND?
- MY PARCEL RESULTS AS DELIVERED BUT I HAVE NOT RECEIVED IT
- HOW MANY DAYS WILL MY PARCEL REMAIN AT THE PICK-UP POINT?
- ITEMS ARE MISSING FROM MY PARCEL, WHAT DO I DO?
- I WANT TO MAKE A RETURN, HOW DO I DO IT?
- MY PARCEL HAS RETURNED TO THE SENDER, HOW CAN I REQUEST A REFUND OR A NEW SHIPMENT?